Anybody get called yet from Fiat about Prima Edizione Delivery?

[sjmst]

John Reid wrote

Perhaps the time is right for Fiat to compensate us for the confusion, failure to deliver as promised and frustration they have caused we "passionate" Fiat people who were supposed to be given the shining example of how Fiat operates now as opposed to the reputation they had upon leaving the US market.  Any ideas?

How would one frame:

1) The damages. What has been the economic damages, as a result of
2) Promises that Fiat did not keep.

This being a contractual issue, aggravation is not enough. One must show that they suffered some economic damages as a result of some defined loss.

[Tuschay425]

I think we've been getting somewhere with these phone calls and postings. I mean, FIAT actually called me back yesterday like they said they would. The woman on the phone gave me no sustainable information but, she did call back and, in my eyes, that's a breakthrough.

If we keep letting them know that we are disturbed and confused, they'll do something about it. I have to believe that.

[cinquecento]

Yeah, I'd really rather not try to bring a suit for promissory estoppel against FIAT/Chrysler, but that's just me.  My only detriment is that I'm in better shape now.

[sjmst]

cinquecento wrote

Yeah, I'd really rather not try to bring a suit for promissory estoppel against FIAT/Chrysler, but that's just me.  My only detriment is that I'm in better shape now.

Well, then case closed!  

[Giallo Edizione]

They gave one guy a free fire extingusher.....

[sjmst]

Finale Edizione wrote

They gave one guy a free fire extingusher.....

Bad sign...

[MrJones]

sjmst wrote

Finale Edizione wrote

They gave one guy a free fire extingusher.....

Bad sign...

+1

[5*(10)^2]

john, I hear you.

I am writing a letter to Laura Soave. Snail mail it. I intend to send one mail every week. I can afford weeks of 44cents until she receives the message.

Chrysler Group LLC
Attn: Laura Soave, Head of FIAT USA
1000 Chrysler Drive
Dept. 4850049
Auburn Hills, MI 48326


Yesterday I was thinking at some pt, someone will bring a class action suit. However, if you read the November 17 2010 digital pamphlet (where it lists a bunch of PE features), there is a fine print that says..."Chrysler Group LLC reserves the right to change, modify or cancel this program at any time without prior notice...".

They did change the delivery dates of the PE.

They did modify the floor mats to 500 logos.

If you call 1888-ciao fiat now, the reps are trained to say "special edition" instead of "first edition".

[MrJones]

I think a suit would be pretty petty.
The Internet age has spoiled us with instant gratification.

[sjmst]

MrJones wrote

I think a suit would be pretty petty.
The Internet age has spoiled us with instant gratification.

I think it would also be futile.
Little or no damages and no real breach.

[fredfrey]

I don't agree with any suit but I do think we all should call FIAT on a daily basis. They are the only contact we have been given (aside form the dealers who are waiting for FIAT too).  They are very nice, so I'm not going to be nasty to them, I just plan to call every morning until I get a real reply as to when my car will be delivered. It's not supposed to be a difficult question.

[kmarei]

i'm a little pissed off that i can go to my dealer, which is open, with a license to sell already.
buy a fiat 500 sport off his lot, in rosso
BUT
i can't get my rosso "prima"
in the meantime my rosso was built in february, and now seems to be on tour of the US
Fiat has no clue where it is, when i called today, she said everything i said today was news to them
and that i knew more about the car than they did.

prima in italian means FIRST!!
not at some point when we get our heads out of our #$%%

so this is how they treat the Fiat fans
i'd shudder to think how they will treat their new customers!

signed
one very disgruntled "best effort" edition owner #140

[John Reid]

I'm not suggesting any kind of legal action.  I just think Fiat could do something to show good faith and an understanding of what we have been going through.  Perhaps some warranty extension, added Fiat gear of some sort,whatever anyone else can think of in those terms.

[cinquecento]

I'd take one of those sweet retro car covers

[sjmst]

John Reid wrote

I'm not suggesting any kind of legal action.  I just think Fiat could do something to show good faith and an understanding of what we have been going through.  Perhaps some warranty extension, added Fiat gear of some sort,whatever anyone else can think of in those terms.

Agreed, it would be a nice gesture.

[5*(10)^2]

I am recalling a recent ordeal between Tmo/Samsung and the Tmo customers.

These customers bought the Galaxy S (Vibrant) and was promised a Froyo OS upgrade. The phones were released July 2010.

Months went by. Empty promises.

Jan 14, 2011, a class suit was filed. The claim IIRC, was that Samsung or Tmo intentionally withheld the upgrade so that customers would buy the new Vibrant 4G with Froyo pre-installed.  

1 week later, Tmo released the Froyo updates.

[Scorpion]

I'm not an attorney, but I agree that there really isn't any legal leverage.

Even if there is, if you look at the Prima FAQ, it clearly states:

Q:  When will my Fiat 500 Prima Edizione be available for pick-up?
A:  The delivery is expected to be made no later than April 30, 2011.

And, even then, "expected" provides the wiggle room.

Reference: https://www.ciaofiat500.com/FAQ.aspx

[John Reid]

They also did state that we could make changes prior to delivery.

[Mike S]

Instant delivery!

http://cgi.ebay.com/ebaymotors/FIAT-500-POP-RED-WHITE-delivery-NOW-/140523528684?pt=US_Cars_Trucks&hash=item20b7dae1ec#ht_500wt_1182

Isn't that special?

[Doodles]

Mike S wrote

Instant delivery!

http://cgi.ebay.com/ebaymotors/FIAT-500-POP-RED-WHITE-delivery-NOW-/140523528684?pt=US_Cars_Trucks&hash=item20b7dae1ec#ht_500wt_1182

Isn't that special?

I like this look better because it doesn't have the black stripe.
I'm having that stripe removed from mine.